At Nexolux Solutions, we are committed to protecting your privacy and ensuring the security of your data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our WhatsApp API and Bulk Messaging services.
By accessing or using our services, you agree to the terms described in this Privacy Policy.
1. Information We Collect
A. Business Information
We may collect:
Business name
Business registration details
Contact information (email, phone number)
WhatsApp API credentials
Billing and payment details
B. User Data
We may collect:
Login credentials
IP address, browser type, and device information
Usage logs and activity data
C. Customer/End-User Data
To provide messaging services, we may process:
Customer names and phone numbers
Message content and chat history
Opt-in/consent records
We process this data only on your behalf and do not use it for our own purposes.
2. How We Use Your Information
We use your data to:
Provide WhatsApp API and messaging services
Manage your account and verify identity
Improve platform performance
Offer customer support
Process payments and invoices
Prevent fraud and unauthorized access
Comply with legal and WhatsApp policies
We do not sell or share your data for marketing purposes.
3. Data Security
We implement strong security measures:
SSL/TLS encrypted connections
Secure cloud infrastructure
Access control systems
Regular security monitoring
However, no system is 100% secure over the internet.
4. Data Sharing
We may share data only with:
WhatsApp/Meta (for API services)
Trusted partners (hosting, payments, integrations)
Legal authorities if required
All partners follow strict confidentiality standards.
5. Data Retention
We retain data only as long as needed for:
Service delivery
Billing and compliance
Security purposes
You can request data deletion anytime.
6. Your Responsibilities
As a user, you must:
Get customer consent before sending messages
Follow applicable privacy laws
Manage customer data responsibly
7. Cookies & Tracking
We use cookies and tracking tools to:
Improve user experience
Enhance security
Analyze performance
You can disable cookies in your browser settings.
8. International Data Transfers
Your data may be stored on secure servers outside your country, in compliance with data protection laws.
9. Your Rights
You may have rights to:
Access your data
Correct or update information
Request deletion
Restrict processing
10. Policy Updates
We may update this policy from time to time. Changes will be posted on our website.
11. Contact Us
For any questions or concerns:
📧 Email: nexoluxsolutions@gmail.com
📞 Contact: 8959117427
Last Updated: April 2026